Access your medical records

There are several ways to access your records held by Croyard Medical Practice. These are provided free of charge and arranged by contacting reception in person or by telephone.

1. Brief summary detailing your list of medical conditions. Typically 1-2 sheets of paper.
2. List of your vaccination history held by the surgery
3. SARs (Subject Access Request). Your full record held by Croyard Medical Practice
   1. Please be mindful only to request your full record when absolutely necessary, as this requires a significant amount of practice time and resource
   2. If you have been asked to request this by a third party, e.g. solicitor or insurance company, please consider whether you with to grant them full access to your entire medical record, and whether this is necessary. It may be that a specific timeframe is all you require.
   3. Repeated or 'unreasonable' requests will incur a charge payable to the practice
   4. SARs take upto 28 days to be processed, as they must be fully reviewed before release.

Please remember that records issued by the practice may not be fully comprehensive and reflect only the information held by Croyard Medical Practice. If you require access to records held by another party you will need to approach them separately (e.g. vaccination records held by NHS Highland or NHS Scotland).

At Croyard Medical Practice, we take your privacy seriously, especially regarding your medical records. If you choose to share your information with someone, such as a family member or carer, third-party consent allows you to grant them access. You can control what information is shared, including medical records, appointment scheduling, prescription requests, and treatment messages. However, it's important to consider the risks, such as privacy concerns, potential misunderstandings, emotional impacts, and the rare possibility of misuse. Alternatives like direct communication or appointing a legal representative may be better options. Take your time to discuss with trusted individuals before deciding. If you choose third-party consent, please download and complete this form and hand it in to reception. Copies are also available to collect from reception on request.

NHS Guide to 3rd party (Proxy) Access